August 27, 2025
Barclay Friends, a Kendal Affiliate, has announced the appointment of Patricia “Patti” Knowles as Director of Resident Engagement. In this role, Patti will oversee the development and implementation of person-centered programs designed to enhance the quality of life for all residents.
Knowles brings extensive experience in senior services and dementia care to her new position. She holds a Master of Science in Gerontology from Saint Joseph’s University and maintains certifications as a Certified Dementia Care Practitioner and Alzheimer’s Disease and Dementia Care Trainer through the National Council of Certified Dementia Practitioners.
Her impressive career spans over two decades in aging services, including her most recent role as Community Life and Volunteer Services Manager at The Hickman Personal Care Boarding Home. There, she successfully managed comprehensive activities programs for both secured dementia units and broader residential communities while supervising staff and volunteers.
Prior to her work at The Hickman, Patti served in leadership roles at Chester County Department of Aging Services, where she provided direct supervision for aging care managers and ensured compliance with federal, state, and local regulations. Her experience also includes facilitating support groups and representing the department at community speaking engagements.
“We are so fortunate to have Patti Knowles join our Team as the Director of Resident Engagement. She comes to us with a wealth of experience and is already making a difference at our Community,” states Marina Hacking, Senior Director of Health Services for Barclay Friends.
In her new role at Barclay Friends, Patti will focus on creating engaging activities and programs tailored to diverse resident interests and abilities. She will supervise engagement staff, manage departmental resources, and collaborate with other departments to ensure a cohesive and positive experience for residents and their families.
Patti’s appointment reinforces Barclay Friends’ commitment to providing exceptional, person-centered care that enhances residents’ daily experiences and overall well-being.
About Barclay Friends
Barclay Friends provides exceptional care, a vibrant sense of community, and innovative programming, helping every resident feel at home. Located in West Chester, PA, Barclay Friends is a senior living community offering high-quality care and services in a welcoming and neighborly environment. Known for personalized services, Barclay Friends offers Residential Living, Memory Care, Personal Care, and Skilled Nursing Care. The team of compassionate professionals empowers every resident to live with dignity, independence, and purpose.